I upgraded to Windows 10 and could not print to my Canon MX340 printer. It worked on windows xp and 8.1 before upgrading. Troubleshooting just told me to turn on the printer. It was on and connected to wifi. Computer was connected to wifi. I thoughtmaybe removing the printer and and then allowing it to 're-find' the printer may work.
Now it cannot find it. Restarted my computer. I went to Canon website and downloaded drivers. In the process of setting everything up with the drivers,I was given the prompt to turn on my printer. What am I missing?Thanks. Hi Renee,Thank you for posting your query in Microsoft Community.Try to run the and see for any concerns with printer.
If it doesn't help, follow with below mentioned troubleshooting steps.Method 1:You may update the Printer drivers from Device Manager manually and check if this helps.a) Open run command by pressing Windows key + R and type “devmgmt.msc” (without quotes) and hit Enter.b) Find the printer driver, then r ight-click on the Printer driver and select “Update Driver Software”. Once this is done, restart the computer to check the problem fixed. If it doesn't fix theissue, then Right click on the same driver and select “Uninstall” then restart the system and let the system install the driver automatically on Start.Method 2:If no updated drivers available on the computer manufacturer’s website for windows 10, then trying installing it in compatibility mode.Compatibility mode runs the program using settings from a previous version of Windows.Follow these steps to install the drivers in compatibility mode and check if that helps.a. Download the driver from the manufacturer’s website.b. Right-click on the driver setup file and click on‘properties’.c. Click on the ‘compatibility’ tab and check the box‘Run this program in compatibility mode for’ and select Windows 8/8.1 operating system from the drop down menu and proceed with the installation.
Once this is done, restart the computer and check if the issue persists.Hope this will helps. I had the same problem.
Struggled for a while. My router has gateway of 192.168.1.1 and all devices connecting under DHCP were assigned address in the segment 192.168.1.x of couse. The printer was connecting to the router fine, but was being assigned anaddress in the 192.168.0.x segment and gateway of 192.168.0.1. I went to the printer LAN settings, went to IPv4 and went to manually assign an address in the right segment of 192.168.1.x and set the gateway to 192.168.1.1.
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This fixed my problems.I hope this helps. Hello,Thank you for posting on Microsoft Community. We regret the inconvenience caused and will help you in resolving the issue.You may face the above issue due to improper installation or incorrect setting set in Printer with the PC. Used to be you right click on the printer, and click install, and Windows would read off the printer the WIA driver.
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What in the world happened. This troubleshooting step was completely useless to install WIA support from the printers internal firmware,and you know it.Please find a solution to the question, instead of copy/pasting your rote responses. This ongoing behavior has been reported to your QA management team. After the first reply, you should be helping customers, not spamming the same information over and overagain!